Effective Date: 01 December 2025

Welcome to Bio Tech Agro & Nursery, a trusted name in plant cultivation and agro-based products since 2008. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Who We Are

Company Name: Bio Tech Agro & Nursery
Established On: 2008
Location: 18/5, Sivan Kovil Opposite, Keezha Maravan Kudieruppu, Nagercoil – 629002, Kanniyakumari
Email: biotechagrohr@gmail.com
Phone: +91 9442161196

At Bio Tech Agro & Nursery, we are dedicated to promoting green growth and sustainable farming by providing high-quality, healthy plants and agricultural products to farmers, gardeners, and nurseries.

2. What Personal Data We Collect and Why

Comments

When visitors leave comments or feedback, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam. An anonymized hash created from your email address may be provided to the Gravatar service to display your profile picture after approval.

Media

If you upload images to our website, please avoid including embedded location data (EXIF GPS), as other visitors could extract that information.

Contact & Purchase Information

When you contact us, make a purchase, or submit an inquiry, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping/Billing Address

  • Payment Transaction ID (we do not store your bank, card, or UPI details)

3. Cookies

We may use cookies to improve your browsing experience:

  • If you leave a comment, you can choose to save your name, email, and website in cookies for convenience.

  • Temporary cookies may be set for login pages to ensure browser compatibility.

  • Cookies may also be used when publishing or editing content, valid for one day.

4. Embedded Content

Our website may include embedded content (e.g., videos, maps, or images) from other websites. Such embedded content behaves exactly as if you visited those websites directly. These sites may collect data, use cookies, and track your interaction with their content.

5. Payment Integration

If our site enables online purchases, payments are processed securely through trusted payment gateways such as Razorpay or equivalent providers. We do not store any sensitive payment information (such as card, bank, or UPI details).

Razorpay Privacy Policy: https://razorpay.com/privacy/

6. Who We Share Your Data With

  • Payment details are transmitted securely to our payment gateway.

  • Password reset requests (if applicable) may include your IP address.

  • We do not sell, rent, or share your data with third parties without your consent.

7. How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely.

  • Registered user data is retained until the user requests deletion.

  • Purchase and billing records are kept as required under Indian tax regulations.

8. Your Rights Over Your Data

You have the right to:

  • Request a copy or export of your personal data.

  • Request deletion of your data (except where retention is required by law).

To exercise these rights, please contact us at:
📧 Email: biotechagrohr@gmail.com
📞 Phone: +91 9442161196

9. Where Your Data Is Sent

Visitor comments and form submissions may be checked through automated spam detection systems (such as Akismet or similar tools).

10. How We Protect Your Data

We take data protection seriously and implement the following measures:

  • SSL Encryption (HTTPS)

  • Secure hosting and server infrastructure

  • Restricted access to personal data within our organization

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All revisions will be posted on this page with the updated effective date.

12. Contact Information

For questions or concerns regarding this Privacy Policy or your personal data, please contact us at:


📞 Phone: +91 9442161196
🏢 Address: Bio Tech Agro & Nursery, 18/5, Sivan Kovil Opposite, Keezha Maravan Kudieruppu, Nagercoil – 629002, Kanniyakumari        📧 Email: biotechagrohr@gmail.com